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| facebook help |
Facebook Tips, a new, ongoing series starting today on the blog, answers some of the most commonly asked questions about using Facebook. While we hope the tips we share on the blog will be informative, remember that we are unable to answer individual questions here. We'll always direct you to the Help Center for additional information about the topics we cover.
In the comments on this blog and on the Wall of our Facebook Page, many of you ask us about functionality on the site or issues you may be experiencing with your account. People often ask, "How can I change my last name?" or "How can I control my email notifications?" — to name just a few. The answers to these and many other common questions can be found through our Help Center.
The Help Center breaks down commonly asked questions into specific topic areas, enabling you to find answers to almost any issue you may encounter. For example, on the right-hand side of the Help Center's main page, you'll see a list of the "Top Searches" that includes topics like "name change" or "limited profile." Clicking those links will quickly lead you to some of the most common help topics people are asking about.
Other help topics can be found in four main categories including Using Facebook, Facebook Applications and Features, Ads and Business Solutions, and Applications by External Developers. Under each topic, you'll be able to browse common areas for help, in addition to getting answers directly from other users. User responses to your questions will include a tally of how many other people found their responses helpful. If you still can't find the topic for which you're looking, just enter it in the search field at the top of the Help Center.
By visiting the Help Center, you also will be taken to the appropriate ways to contact us if your issue requires more help from our user operations team. For example, we want to know if your account has been compromised or affected by security issues. By visiting a security topic in the Help Center, you'll be taken to online forms to report security issues.
You can access the Help Center by clicking the "Help Center" link at the bottom of any Facebook page. The Help Center is currently available in English, French, German, Spanish and Japanese, and we're working to expand the number of languages that are offered.
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In the comments on this blog and on the Wall of our Facebook Page, many of you ask us about functionality on the site or issues you may be experiencing with your account. People often ask, "How can I change my last name?" or "How can I control my email notifications?" — to name just a few. The answers to these and many other common questions can be found through our Help Center.
The Help Center breaks down commonly asked questions into specific topic areas, enabling you to find answers to almost any issue you may encounter. For example, on the right-hand side of the Help Center's main page, you'll see a list of the "Top Searches" that includes topics like "name change" or "limited profile." Clicking those links will quickly lead you to some of the most common help topics people are asking about.
Other help topics can be found in four main categories including Using Facebook, Facebook Applications and Features, Ads and Business Solutions, and Applications by External Developers. Under each topic, you'll be able to browse common areas for help, in addition to getting answers directly from other users. User responses to your questions will include a tally of how many other people found their responses helpful. If you still can't find the topic for which you're looking, just enter it in the search field at the top of the Help Center.
By visiting the Help Center, you also will be taken to the appropriate ways to contact us if your issue requires more help from our user operations team. For example, we want to know if your account has been compromised or affected by security issues. By visiting a security topic in the Help Center, you'll be taken to online forms to report security issues.
You can access the Help Center by clicking the "Help Center" link at the bottom of any Facebook page. The Help Center is currently available in English, French, German, Spanish and Japanese, and we're working to expand the number of languages that are offered.
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